CUSTOM CLASSIC POLICIES

We value each and every customer and strive to treat each one with the utmost respect and consideration.
SHIPPING COMPANIES
We use FED EX GROUND, U.P.S., OR U.S. Postal Service shipping on all in stock items (most items) & ship them within 2 days of ordering. If we are out of stock or it is a part from another source, shipping will occur as quickly as possible. Standard shipping takes from 1 to 8 days depending on your distance from us. All orders are insured for protection. All truck ship items (hoods, doors, fenders) will be send by common carrier to either a business address or a distribution center or can be sent to a residence for an additional $55 above and beyond any other truck shipping charges. Please call us for dist. center info
ONLINE CREDIT CARD SECURITY
When placing an online order, all credit card information goes through a secured gateway with Card Service International using the latest in encryption methods. Security is such that we do not even receive your credit card information, thus avoiding hackers. In the event that we need to modify an order(with your permission, of course) we will contact you by phone or e-mail. In the event that we cannot reach you by either way, your order will be put on hold until a time when we can reach you.
PLACING ORDERS
You may make purchases online, by phone, mail, or by fax. All mail & fax orders will receive a phone call or e-mail by a representative to confirm your order.
If you have any questions regarding a current or future order please send us an e-mail by clicking here

Although we strive for complete product satisfaction, we will accept returns under the following conditions:
The items must be in the original condition with no alterations or damage of any kind including abuse, mistreatment, water damage, or modifications .
Electrical components must be returned in their original packaging with unbroken seals. If the item has been opened or installed, we will not accept the item for return.
Return of any items due to shipping errors or wrong order must be done within 15 days of the date of purchase and item must be in new, re-saleable condition. A credit will be issued for the price of the item only. All other returns are subject to a 25% restocking fee.

WARRANTIES